MedPlus Junction — SLA probation triggered. Accept rate 72% · 3 order timeouts in 48hrs · Automatic territory review queued.
+3
47
Orders today
4 in flight · 6 pickup
new
6
Pickup orders today
4 collected · 2 ready
same
8
Active partners
7 online · 1 offline
−4
74
Avg SLA score
1 on probation
+5
9,214
Total customers
412 active · 23 new today
+2
3
Returns today
₹340 cash issued
Revenue & finance
+9%
₹18.4k
GMV today
₹1.1L this month
+11%
₹2,720
Onionz net revenue
14.8% take rate
surge
₹840
Surge revenue today
Peak active now
+2
₹24k
MRR
8 paying partners
stable
₹4,280
Cash liability
₹480 expiring this week
Live order funnel
Real-time order pipeline — all 3 order types
Full order view →
4
New / awaiting accept
8
Accepted
9
Packing
3
Ready for delivery
2
Ready for pickup
12
Out for delivery
41
Delivered / collected
0
Failed
Junction live view
Live junction map — Trivandrum
14
Kadavantra · live
Kowdiar · soon
Pattom · soon
Vazhuthacaud · plan
Live
Issues
Pickup active
Coming soon
Updated 9:41:02 PM
Live orders
All →#4831KadavantraDelivery1:52
Priya Menon · 3 items₹300
Rani BakeryMedPlus
New — awaiting acceptView
#4830KadavantraPickupReady
Arjun Nair · 2 items₹165
Rani Bakery pickup
Customer en route · QR pendingView
#4827KadavantraDeliveryOverdue
Aishwarya S. · 3 items₹385
MedPlus
Alert — timeout riskView
#4824KadavantraDelivery—
Deepak Nair · 2 items₹105
Rani Bakery
Ready for dispatchView
#4820KadavantraPickup12 min
Meera Thomas · 4 items₹480
Fresh Cuts pickupMedPlus
Packing for pickupView
Junction health — all partners
| Partner store | Status | Delivery orders | Pickup orders | Pickup enabled | Revenue today | SLA score | Accept rate | Del. ETA avg | Return rate | Uber/Porter use | Payout due | Actions |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Rani Bakery Bakery · Star Partner |
Live | 12 | 4 | Pickup ✓ | ₹5,460 | 87 |
96% | 28 min | 2.1% | 0 times | ₹4,820 | |
Fresh Cuts Trivandrum Cut Veg & Fruits |
Live | 9 | 2 | Pickup ✓ | ₹3,860 | 82 |
93% | 34 min | 3.4% | 2 times today | ₹3,640 | |
MedPlus Junction Pharmacy · ⚠ Probation |
Issues | 6 | Not enabled | — off | ₹2,100 | 58 |
72% | 42 min | 7.3% | 3 times today | ₹2,100 | |
Thankam Dairy Dairy & Eggs |
Offline | 8 | 0 | Pickup ✓ | ₹1,920 | 79 |
91% | 22 min | 1.8% | 0 times | ₹1,920 | |
Kerala Fish Corner Meat & Seafood |
Live | 9 | Not enabled | — off | ₹3,200 | 85 |
94% | 31 min | 2.8% | 1 time today | ₹3,200 |
Revenue · delivery · returns
GMV vs net revenue
Full P&L → Gross order value (GMV)₹18,400
Delivery fees collected₹1,410
Surge premium₹840
Cash breakage est.₹70
Refunds issued−₹340
Partner payable today−₹15,660
Onionz net today₹2,720
Platform take rate14.8%
MRR waterfall
Dashboard →₹24,000
Current MRR · May 2026
Opening MRR (Apr)₹21,000
New partner MRR+₹6,000
Annual plan upgrades+₹0
Churned MRR−₹3,000
Paused / trial−₹0
Net MRR movement+₹3,000 (+14.3%)
Delivery performance
Ops view →RB
Rani Bakery
Own staff · 12 deliveries today
26 minOwn
FC
Fresh Cuts
2× Uber today · peak overflow
38 minUber×2
MP
MedPlus
3× Porter · SLA failing
48 minPorter×3
KF
Kerala Fish
Own staff · 1× Porter
30 minPorter×1
RB
Rani Bakery Pickup
4 collected today · avg wait 6 min
6 minPickup
Returns live tracker
All returns →3
Raised today
2
Approved
1
Rejected
₹340
Cash issued
Order #4819 — Fresh Cuts
Spoiled veg · photo verified · ₹80 → Cash
Order #4815 — MedPlus
Wrong item · pending admin review
Priya Menon — 3rd return
Return flag triggered · account review
Customer · cash · surge · broadcast
Customer health
Intel →23
New today
24
Returning today
2.4
Avg orders/week
87
Churn risk (14d)
12
Inactive 30d+
0
Club members
Top customers today
Meera Thomas₹1,240 · 4 ordersVIP
Rajesh Kumar₹890 · 3 ordersVIP
Priya MenonReturn flag · 3rdFlag
Onionz Cash liability
Ledger → Cash issued today₹340
Cash redeemed today₹1,120
Total outstanding liability₹4,280
Expiring this week₹480
Expiring this month₹1,840
Expired last month (income)₹320
Est. breakage income this month₹480
Surge pricing control
Config →Peak surge active — Kadavantra
₹50 delivery · 6–9 PM window
6 AM – 9 AM₹308 orders
9 AM – 12 PM₹306 orders
12 PM – 3 PM₹305 orders
3 PM – 6 PM₹3011 orders
6 PM – 9 PM₹50 ⚡17 orders
9 PM – 10 PM₹300 so far
WhatsApp broadcast
Manager →Last broadcast — Friday promo
Yesterday 5 PM
9,214
Sent to
6,841
Delivered
2,103
Opened
318
Ordered (2hr)
Next scheduled: · Weekly fresh arrivals · 9,214 recipients
Revenue · partners · payouts · alerts
Revenue this week
Full →₹1.25L
Week total
₹18.4k
Today
Mon
14.2k
Tue
19.4k
Wed
17.2k
Thu
22.1k
Fri
33.4k
Sat↑
18.4k
Sun
—
Target ₹25k/dayAvg ₹20.7k
Partner health
Watchboard →RB
Rani Bakery
Star Partner
FC
Fresh Cuts
Cut Veg
MP
MedPlus
⚠ Probation
TD
Thankam Dairy
Offline now
KF
Kerala Fish
Meat & Seafood
Partner pipeline
CRM →5
Leads in pipeline
2
In trial
1
Converting
SK
Sunrise Kirana
Groceries · Kowdiar
HS
Haritha Sweets
Bakery · Pattom
NP
Nila Pharmacy
Pharmacy · Kowdiar
KJ
Kerala Juice Bar
Beverages · Kadavantra
Payout summary
Manager →Rani Bakery₹4,820Mon
Fresh Cuts₹3,640Mon
MedPlus₹2,100Dispute
Kerala Fish₹3,200Mon
Thankam Dairy + 3₹1,920Pending
Total cycle payout₹15,680
Alerts
All →MedPlus — territory review
SLA 58 · 3 timeouts this week
Order #4827 overdue
MedPlus · 14 min · no dispatch
Priya Menon — return flag
3 returns in 7 days
Payout cycle closes Sunday
₹15,680 due · dispute window
Audit log
Full log →MedPlus — territory review triggeredsystem9:38 PM
Return #4819 approved — ₹80 Cash issuedadmin8:54 PM
Surge activated — Kadavantra 6PMsystem6:00 PM
Kerala Juice Bar — onboarding startedArun4:12 PM
Payout ₹4,820 fired — Rani BakerysystemMon 9AM
Data export
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